Resources

Selling Car Hire

2017 should be the year for all Travel Centres members to exploit opportunities to sell and drive fresh revenues. When you learn how simple it is to sell car hire you will find it an easy money maker.

All pre-paid car hire bookings and extras are commissionable when booked through Affordable Car Hire so don’t miss out.

When your customer is immersed in the holiday purchase experience, let it become standard practice for you and your colleagues to offer car hire rental as part of the sale process. Ask questions — make sensible recommendations on the advantages of booking car hire before travel.

Q Have you thought about car
hire instead of booking transfers?
At some locations car hire works out cheaper than transfers.
You can go straight to your accommodation in your hired car, without having to hang around waiting for flights to arrive or coaches to drop off at several hotels.
Have the freedom to explore the area in your own time and in the comfort of your own hire car.
If your customer has not decided then give them a quote — it won’t hurt, and schedule a reminder to contact them again before they travel.
Drivers must hold and produce an original, full, clean drivers licence when picking up the car.
You must inform Affordable Car Hire of any endorsements when making the reservation.

Q How many people travelling and how much luggage is being taken?
This is a great way to instantly upsell bigger cars. Find out how they are travelling to the airport from their home. This is a good way you can get an idea of the car type/size they will require when they arrive.

Q Do they need any additional drivers?
Search for the supplier on the ACH website that has additional drivers included in the price. Save your customer money on the local additional driver fee by upgrading or changing to a supplier that includes additional drivers.
Valid Credit Card must be in Lead Driver’s name.
Be aware that Debit Cards are not generally accepted by Car Rental Suppliers.

Q How much driving will they be doing?
Tip: Check the Supplier Fuel Policy.
If they are just driving a short distance then find the supplier that offers Full-Full — they put deposit down for fuel on arrival and return full to get their deposit back. So the customer only pays for the fuel they use.
Alternatively if they are planning on driving long distances, a good tip is for you to find the supplier that offers Full-Empty. This way they pay upfront for their fuel and will return as empty as possible, not having to worry about finding a petrol station on their journey back to the rental location.

Q Do they require Sat Nav?
Tip: Check suppliers charges for Sat Nav,
payable locally.
Exception: USA suppliers offer prepaid Sat Nav which works out cheaper than renting locally at desk. **Pre paid items are commissionable*

Q Are children travelling?
Do they require child seat for ages between 4-11 years old?

Tip: Child seats are charged locally. Child seats work out very expensive when payable locally. For example, USA suppliers charge approx $12 per day per seat plus local charges. Instead, offer them our Affordable Car Hire Bubble Bum Booster seat — it’s a once-off price of £29.95 which includes P&P and ACH send it out before travel commences. It’s an inflatable booster seat which deflates when you need to pack it in your suit case or bag and inflate by mouth when needed for the rental. This product is a money saver for your customer and it’s theirs to keep. **Pre paid items are commissionable**

Q Special occasion? customers having a Birthday/Anniversary/ Wedding or Honeymoon?
Why not upgrade your customer to a convertible or a luxury car type, this can be booked and confirmed with Affordable Car Hire before travel (depending on destination).

Q Know your customer?
If you know you customer is on a business trip then quote corporate suppliers. Don’t book the cheapest no-frills company. Affordable Car Hire has more than 200 suppliers to choose from in more than 15,000 locations worldwide. All Drivers must have full clean drivers licence.

Q Driver’s between the ages of 21-24 years old for USA bookings?
Save your customer money and book Budget on the platinum package and pre book their Young Driver Package, which works out cheaper pre-paid than locally and with any other supplier. Don’t forget they must be the lead driver and must have a credit card in their name. This is commissionable to you.

Q Want 100% cover and peace of mind with your insurance?
Pre book Supermax or Maxi Top Up Insurance for your customer, depending on supplier and the excess on the policy.

This insurance covers your customers on items on the car that the Supplier will not cover: Tyres, Wheels, Windows, Undercarriage and loss of keys. Not only do you earn commission from selling this insurance, but Affordable Car Hire offers additional monthly incentives if sold. If you would like more information on this product register for Affordable Car Hire’s A.R.T.S. Training Academy.

Be aware customers can be offered local additional insurance which will cover similar items such as Tyres, Wheels, Breakdowns etc. This insurance can be quite expensive and is payable locally as an additional extra if your customer signs up for it when picking up the car.

Sensible reasons to PRE BOOK your car hire!

Avoid the hassle of booking in-resort or at the airport
Receive competitive prices with none of those ‘hidden’ extras, that can occur when booking locally.
Book early to avoid high season lack of availability which occurs in many locations.
Know exactly what is included before travelling.
Save money! For the price of a 1 day excursion you could rent for an entire week or if you tend to take taxi transfers you could save on that too.
Be free to visit more places and explore more of them in the comfort of your own hire car.
Affordable Car Hire Price Match Promise ensures you will get the best deal.
We work with the most reputable car hire companies such as Hertz, Dollar, Avis, SIXT, Budget, Thrifty, Alamo, Europcar and many more.
24/ hour emergency phone helpline available 365 days a year.

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